Know what to do when urgent care is needed.
Seek immediate medical care at the nearest appropriate facility. Your safety comes first. Contact LifeCome HMO support as soon as reasonably possible for verification and next-step guidance.
Severe bleeding, breathing difficulty, unconsciousness, stroke symptoms, heart attack symptoms, severe accident, obstetric emergency, severe burns, seizures, poisoning or any life-threatening condition.
Go to the nearest appropriate facility. Present your LifeCome ID if possible. Contact LifeCome support or ask someone to contact us. Keep receipts and medical documents if out-of-network care occurs.
Stabilise the patient first, then contact LifeCome HMO for verification, authorisation and next-step guidance according to provider agreement rules.
Emergency coverage depends on plan rules, provider status, benefit limits and documentation requirements. This page does not replace your benefit schedule.