Help protect members, providers, employers and the LifeCome HMO system.
Fraud and abuse increase healthcare costs, weaken trust, delay genuine care and damage provider relationships. LifeCome HMO encourages responsible reporting of suspected misconduct.
False claims, inflated bills, duplicate billing, member ID misuse, provider kickbacks, denial of approved services, forged documents, unethical conduct, data misuse, harassment or abuse.
Reports will be handled confidentially and reviewed by authorised personnel. Anonymous reports may be accepted, but providing contact details can help investigation.
Do not submit malicious or knowingly false reports. Reports should be made in good faith with as much detail as possible.
LifeCome reviews the report, may request further information, investigates through appropriate channels and takes corrective action where required.