Member Portal

Access your LifeCome HMO member tools, plan information, digital ID, care support and service requests

What members can do

Members can view plan details, access digital ID, search eligible providers, request appointment support, track authorisation requests, submit complaints and update selected contact details.

Before you login

Have your member number, registered phone number or registered email ready. If your employer or sponsor enrolled you, confirm that your details have been activated.

Portal services

Digital ID. Plan benefits summary. Provider finder. Appointment request. Claims and authorisation status. Complaint submission. Renewal notifications. Support tickets.

Security note

Do not share your login details or member ID with unauthorised persons. Report suspicious activity immediately.

Need help?

Use account recovery, contact member support or submit a support request if you cannot login.